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Junior Specialist with English and Italian (CS and PTP Helpdesk)

Data publikacji ogłoszenia: 2015-09-01

Firma: Accenture

Ogłoszenie wygasło
Zobacz inne ogłoszenia
tego pracodawcy: Accenture
lub z tej branży: Call center/Obsługa klienta


Accenture is a global management consulting, technology services and outsourcing company, with approximately 336,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/home.asp.


Junior Specialist with English and Italian (CS and PTP Helpdesk)

Key responsibilities:

  • Maintains good relationship within' the unit with its colleagues as well as relationship with client and 3rd parties 
  • Actively performs two-way communication 
  • Interpretation day-to-day business objectives and preparation/execution of operation practices/work programs 
  • Provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met 
  • Following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks 
  • Processing sales orders in accordance with defined processes and client's requirements
  • Handling with client's requests and vendor queries
  • Conducting trainings on client applications
  • Auditing Travel & Expense Reports
  • Handling internal queries 




  • Very good English (spoken and written)
  • Good Italian
  • Experience in Customer Service or Accounting area will be an advantage
  • Ability to work analytically in a problem-solving environment
  • MS Office skills
  • Flexibility and availability to work under pressure
  • Excellent communication (written and oral) and interpersonal skills
  • Strong organizational, multi-tasking, and time-management skills
  • Strong sense of ownership


We offer:


  • The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
  • Experience with a range of Clients and technology solutions which provides professional relevance
  • Operating according to Lean Six Sigma philosophy
  • Collaborating and learning from diverse and talented colleagues helps you “raise your game”
  • Trainings and development tailored to help you achieve your potential
  • New Joiners Programme including trainings
  • Opportunity  to engage in Corporate Social Responsibility initiatives
  • We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
  • Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
  • Friendly work atmosphere in multicultural environment


Please send your CV in English with reference number 00320502 via email praca.outsourcing@accenture.com or APPLY ONLINE

Ogłoszenie wygasło
Rodzaj zatrudnienia: Praca stała
Branza: Call center/Obsługa klienta


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